Terms & Conditions

1. Business Identity and Scope
NamasteYatri.com is a digital initiative owned and operated by AHP Travels, a company with over three years of successful operations in the travel industry. Headquartered at JMD Megapolis, Sector 48, Sohna Road, Gurgaon, we specialize in providing reliable, customer-focused travel solutions including flight ticketing, visa assistance, and curated holiday packages.

2. User Accounts and Portal Access Our website offers a dual-channel entry for both individual travelers (B2C) and travel agents (B2B). B2B partners must use the designated Partner Login and are responsible for maintaining the confidentiality of their credentials. B2C users accessing the Customer Login or booking services directly must provide accurate information to ensure seamless access to travel-related solutions.

3. Booking and Pricing Policies
All travel services, including flights and hotel reservations, are subject to real-time availability and price fluctuations. AHP Travels strives to offer competitive pricing and user-friendly booking solutions; however, we reserve the right to correct any pricing errors and adjust rates based on evolving market needs. Bookings are only considered confirmed once full payment is received and processed through our secure, modern technology infrastructure.

4. Visa Assistance and Liability
AHP Travels provides expert visa consultancy and documentation support as part of our comprehensive services. While we utilize our industry experience to deliver efficient and convenient solutions, we act only as a facilitator. The final decision to grant or refuse a visa rests solely with the respective embassy or consulate, and AHP Travels is not liable for any delays or rejections by government authorities.

5. Cancellations and Governing Law
All cancellations and refund requests are governed by the specific terms of the third-party service providers, such as airlines and tour operators. AHP Travels may charge a service fee for processing such requests. These Terms and Conditions are governed by the laws of India, and any disputes arising from the use of NamasteYatri.com shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana.